The General Data Protection Regulation (GDPR), email collection & your privacy policy
I, at Veronica Winters’ Art Studio, appreciate your business and value you as an email subscriber. I send out my emails to you to keep you in the loop about upcoming shows, new artwork releases, free demonstrations, and other art studio-related information. Your personal information is safe with me. I use MailChimp to collect and store your name and email in my lists. I don’t share this information with anyone else and use your e-mail to communicate with you about art shows, specials, blog articles, etc! With recent updates, MailChimp reaffirms its commitment to safeguarding the personal data of all contacts.
If you ever wish not to receive my emails, you can safely unsubscribe from emails by using the link at the bottom of every email, or contact me at nika@veronicasart.com to remove you from the list. I thank you for your loyal support throughout the years, and look forward to seeing you in the future!
Amazon
I’m an Amazon affiliate. You may see product ads on this site. As an Amazon Associate, I earn from qualifying purchases. Therefore, you may see ads and Amazon links on this site that show you art supplies I often use, as well as links to my art instruction books that Amazon sells at the best prices online. I find it much easier to place the links to art supplies I often use as opposed to just writing down the materials list. You can also buy these supplies at your local art store or online.
When you purchase a video course via AmazonPay or PayPal, expect receiving an email from the artist within 24 hours. CHECK YOUR SPAM FOLDER, PLEASE. Many EMAILS GO THERE. Yahoo often blocks the emails and the artist can’t reach the person with yahoo email. If you don’t hear from the artist within a day, if not hours, email a different email address to send you the codes. The artist appreciates your support. Thank you!
Returns of digital courses and downloads:
It’s obvious, the digital returns are not possible, but the artist offers a 1-week money-back guarantee on courses. If you purchased the course, watched some of it, and found it not meeting your expectations, the artist will refund you. Just email Veronica about it within a week of your purchase, please.
No refunds refunds on digital downloads. Sorry.
Purchasing Original Portrait Paintings and Colored Pencil Drawings: delivery & returns
You can purchase all available paintings directly on this website. For pricing inquiries on large artworks, framing, delivery, or other questions, please contact the artist. Secure checkout is available via PayPal, Amazon ay accepting all major credit cards. Alternatively, the artist can send you an invoice via PayPal. Some pieces are sold through art galleries. If you have any questions, email nika@veronicasart.com.
Once payment is received, the artist will ship the artwork within one week to the provided address. Most pieces are unframed, and pricing excludes framing costs, though some oil paintings may come framed at no extra charge for you.
Price list:
Pricing depends on complexity and size. Some work maybe of similar size but its complexity and materials makes it more or less expensive. On average, prices range is between $500-5,000. Want to schedule facetime to see art before purchasing it? Email the artist!
The artist offers an interest-free, 3-month installment plans to buy wall art that costs over $1000. The process is the same but you’ll get a bill to make a 50% down payment first, the artist ships the art, and then she bills your account monthly until the balance is paid in full.
You can also visit the colored pencil drawing gallery where you can purchase affordable 9×12″ unframed, drawings under $500. A lot of displayed colored pencil drawings are in private collections already and may not be available for purchase.
Guarantee:
All original art shipped via FedEx or UPS ground service comes with a one-week money-back guarantee. Hang it in your space and see how it makes you feel. If you’re not happy, return it. Package and return it via the same service. Note that the artist doesn’t cover the return shipping charge.
Shipping:
You receive a complimentary shipping within the US on all original art priced over $400. International shipping is available, email to quote.
Art ships direct from art studio located in Naples, Florida, and arrives at your home in about 1-2 weeks of your order.
Returns:
If you don’t love the piece, please return it within 7 days of receiving your order in its original packaging. The artist will refund the price of the artwork paid. The artist doesn’t cover the return shipping costs.
For orders shipped outside of the U.S., you’re responsible for the cost of return shipping, customs and other fees charged upon the return.
How to return an artwork: Save the original packaging, repackage the art, and notify the artist before shipping the artwork back. nika@veronicasart.com . Please take a picture and contact the artist within 24 hours. Please save the box and all packaging materials. If you damaged the art after receiving it, the art won’t be refunded.
Do you sell framed art? Art sells and ships unframed unless noted in the product’s description. There are many paintings that have already been custom-framed. These frames are complementary. Please specify at checkout, if you don’t need the frame to be shipped with your artwork, and the artist will take it off of the artwork.
Do you ship overseas? Artist ships art overseas that’s under 24 inches on the longest side. Art that ships overseas takes 2-10 weeks on average to arrive, depending on the destination. Art maybe subject to duties and fees of your country. Artist is not responsible for these duties, taxes, and fees.
The cost of shipping varies depending on size, weight and destination. You can add the artwork to your shopping cart to see the exact shipping cost, or contact the artist via email.
Payment methods, financing plans & coupon discounts: Artist accepts all major credit cards via PayPal secure checkout installed on the site. You don’t need to have a PayPal account to checkout. Art ships only after receiving payment in full.
- Sorry, no checks.
- Artist offers 3-5 month financing to local clients only.
- Coupon discounts may be available on merchandise and courses only.
Art prints in the shop: Most art prints are “open edition” prints unless noted otherwise.
Framing services:
Most people wish to frame their new artwork themselves using a professional framer. Therefore Artist doesn’t provide extensive framing services. However, a lot of artwork has already been custom-framed. Please see a product’s description if your piece if it’s framed or not. Specify at checkout if you’d like the artist to ship your art with the provided frame.
Physical gallery space:
Every artwork can be seen in person by scheduling an appointment at the artist’s studio located in central Naples, Florida.
Commissions:
The artist paints from high-resolution, professional photos only! If you don’t have a picture, the artist takes a creative photo of you in a scheduled photo shoot. All decisions are made with your direct input. Once you like the picture, idea, color, and size of your piece, the turnaround is about 6 weeks, depending on a painting’s size and complexity of work.
Art gifts / merchandise delivery, guarantee, shipping and returns:
When you place an order of the art gift item via the website, artist ships art gifts within 3 days of your order.
Estimated shipping delivery times:
USA: 3-5 business days
Worldwide: 10-20 business days
FedEx doesn’t ship to PO boxes.
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.
Order never arrived: If your order have never arrived, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost. If the shipping address was correct, get in touch with us at nika@veronicasart.com noting your order number. We’ll see what can be done.
Returns policy on art gifts
Damaged items: The last thing artist wants is for you to be stuck with a damaged item. If it arrives to you damaged, then please snap a picture and email it to nika@veronicasart.com within one week!
The order never arrived: International orders may get lost if they have no tracking numbers. Please checkout using one of the shipping options that has the tracking number.
If it’s lost, please check that you’ve provided the correct address, open up the tracking link we provided in the shipping confirmation e-mail, copy this number, and then contact the artist immediately.
If everything is ok with the merchandise, no returns.